Based on respect for stakeholder rights, Horien Biotechnology identifies its stakeholders and understands their reasonable expectations and needs through appropriate communication and participation. It responds appropriately to stakeholders' concerns regarding relevant issues, with each department responsible for stakeholder communication.Horien Biotechcommunicates directly with stakeholders through various channels, such as labor-management meetings, investor briefings, collaborative work safety meetings, production and sales networking events, and mutual visits, exchanging opinions, collecting suggestions, and considering incorporating them into relevant objectives. Questionnaires are all anonymous to protect stakeholders' privacy and ensure the most accurate reflection of their expectations of Horien Biotech.
Based on characteristics such as dependence, responsibility, influence, diverse perspectives, and focus of attention, the company identifies the main stakeholders as: customers, suppliers, regulatory authorities, employees, shareholders (investors), media, and community/NPO/NGO.
Horien Biotech Stakeholders:Groups or individuals influenced by or affected by Horien Biotech
Horien Biotech values the rights and opinions of its stakeholders and has established open and direct communication channels with them. In addition to providing relevant information on Horien Biotech's sustainable development, the company continuously reviews and improves its sustainable development performance by promptly understanding and responding to stakeholders' concerns.
Email: ir@biohorien.com
Concerns
Shareholder rights, operational performance, risk management.
Significance to Horien Biotech
Shareholders provide the capital needed for the company's long-term development, which is a crucial foundation for the company's sustainable operation. They are concerned about the company's strategies for continuous growth and future development. Horien Biotech should develop steadily and generate profits to reward shareholders.
Email: hr@biohorien.com
Concerns
Grievance channels, employee care, employee training and development.
Significance to Horien Biotech
Employees are the company's most important asset and partners in mutual growth. In addition to working together to create a safe working environment and ensure employee rights, the company also enhances employee skills and cultivates human capital through career development and education and training, thereby enhancing the company's competitiveness.
Email: servicehorien@biohorien.com
Concerns
Sales, product information and services.
Significance to Horien Biotech
Client are the primary source of revenue for Horien Biotech. "Pursuing client satisfaction, implementing high-standard service quality, and protecting client rights" is Horien Biotech's highest principle when dealing with client.
Email: admin-hb@biohorien.com
Concerns
Quality Assurance
Significance to Horien Biotech
Suppliers are a crucial part of Horien Biotech's normal operations and must meet Horien Biotech's requirements and standards, and comply with relevant codes of conduct.
Stakeholders
Communication Channels
Important Concerns
Shareholders and Investors
Spokesperson / Acting Spokesperson
Employees
Administration Department
Client
Sales Department / Professional Affairs Department
Suppliers
Administration Department
